Effective Date: 01/04/2025
At Chalet and Villas, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book our luxury properties.
1. Information We Collect
We collect personal information that you provide to us directly through contact and booking forms, including:
- Full Name
- Email Address
- Phone Number
- Holiday Booking & Accommodation Details
2. How We Use Your Information
We use your data solely to deliver a seamless luxury travel experience:
- To process holiday bookings and tailor bespoke concierge services.
- To communicate updates, booking confirmations, and newsletters.
- To analyze and improve our website performance and guest experience.
3. Cookies & Tracking Technologies
We use cookies to optimize your browsing experience, manage secure account logins, and analyze site traffic through analytics tools (such as Google Analytics). You can manage or disable cookies through your browser settings.
4. Data Sharing & Security
- Third-Party Sharing: We do not sell, trade, or share your personal information with third parties.
- Data Protection: We implement strict technical and organizational security measures to protect your personal data from unauthorized access or disclosure.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information at any time. To exercise these rights, please contact us directly.
6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: booking@chaletandvillas.com